Cancellation policy
Last updated: 17 October 2026Airport transfers
Free cancellation up to 6 hours before pickup.
Excursions
Free cancellation up to 24 hours before the trip, with a full refund.
Nile cruises and tour packages
Cancellation terms for Nile cruises and tour packages depend on the hotels and cruise ships booked, so we send them with your offer before you confirm.
How to cancel
Cancel from My bookings, or send us your booking number on WhatsApp or by email.
Payment
Bookings are paid in cash on the day of the service. Nothing is charged online when you book.